What is the HR Innovation Roundtable?

A powerful closed-door workshop bringing together 35 HR executives from leading global
brands for intimate discussions about specific challenges and transferable solutions.

Agenda: Day 1

June 26th, 2024

2-2:15 PM

Arrival Reception & Welcome

What You Will Learn

Welcome to Kyndryl’s Global Headquarters at One Vanderbilt, one of the 30 tallest buildings in the world and a skyline-defining tower in the heart of Midtown Manhattan. Kyndryl is one of the newest members of the Fortune 500 that was created following the separation of IBM’s Managed Infrastructure Services business. With 90,000 highly skilled employees around the world, Kyndryl has the world’s best talent that designs, runs, and manages the most advanced and reliable technology infrastructure each day.

A shining beacon on the skyline, One Vanderbilt is a triumph of visionary placemaking and the epitome of the 21st-century workplace. Located in the city’s premier business district, with unrivalled access to Grand Central Terminal the space offers best-in-class connectivity, infrastructure, and technology readiness; making it perfectly tailored for the future workplace and to facilitate Kyndryl’s mission to advance the vital systems that power human progress.

2:15-2:45 PM

Kyndryl's CEO on How their Culture Delivers Business Results

PanelistS:

What You Will Learn

"At the heart of Kyndryl's turnaround story is our culture transformation: The Kyndryl Way. Our business is all about building a services culture and how we engage with each other, our customers and our communities." Martin Schroeter, Chairman and CEO.

Kyndryl’s cultural journey began with building brand values encompassing a shared and lived experience. The origin of The Kyndryl Way was our desire to offer customers, investors, partners and employees an experience of mutual benefit and success. The Kyndryl Way was developed through a culture exchange between Kyndryl leaders and employees across the globe. This process required immense trust in one another, deep empathy for diverse viewpoints, and full transparency. Core principles include:

• Restless: To continuously anticipate, learn and innovate

• Empathetic: To serve with trust and transparency

• Devoted: To shared success

• Flat: To empower accountable and inclusive teams

• Fast: To cultivate simplicity everywhere

• Focused: To deliver best-in-class services

2:45-3:15 PM

Kyndryl's Culture Transformation Journey: Behaviors, Systems & Symbols

SPEAKER:

What You Will Learn

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3:15-4:15 PM

Strategic Culture Shaping at Kyndryl: Initiatives from the C-Suite Onwards

Panelists:

What You Will Learn

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4:30-5:30 PM

The Paradigm of Employee Experience: Employees are now in Charge

PanelistS:

What You Will Learn

Organizations face increasing pressure to adapt to technological advancements and shifting workforce expectations. A well-designed EX strategy directly influences an organization's ability to attract and retain top talent, foster innovation, and maintain competitive advantage. Chief HR Officers play a crucial role in aligning EX initiatives with broader business objectives and must ensure cross-functional collaboration takes place to influence change and offer moments that matter. By enhancing EX, companies can achieve higher productivity levels, reduce turnover, and improve overall performance.

• Integrating EX with Business Strategy: Learn how to align your EX initiatives with your organization’s strategic goals to drive both employee satisfaction and business performance

• Leveraging Technology for EX: Explore how AI and other technologies can be used responsibly to enhance the employee experience without compromising human interaction

• Best Practices for Hybrid Work Models: The most effective ways to manage remote and in-office work arrangements to maximize employee engagement and productivity

5:35-7:30 PM

Networking, Hors d’oeuvre & Cocktails

Get to know your esteemed peers over some hors d'oeuvre and deliciously prepared cocktails. Enjoy the relaxed atmosphere with stunning views of New York City in the presence of your peers to learn, share and ponder over the key topics of what has taken place and what’s ahead for the upcoming day.

Agenda: Day 2

June 27th, 2024

8-8:40 AM

Registration & Breakfast followed by Welcome Reception

PanelistS:

Join us nice and early to grab a tasty bite to eat and your daily dose of caffeine to set you up for a full-on day of learning, sharing and innovating. At 8:30 AM hear a few words from our event MC (Matt), event host (Maryjo) and event partner (Will) on what to expect over the course of the day.

8:40-9:10 AM

Partnerships in the C-Suite to Drive Transformation

PanelistS:

What You Will Learn

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9:10-10:20 AM

Empowering Teams for Success: The Crucial Role of Leadership in Today’s Business Landscape

PanelistS:

What You Will Learn

CEOs and CHROs are aligned on developing leadership and workforce capabilities and strengthening organizational culture. As labor shortages continue, CHROs have the ability to connect the dots between culture, leadership, retention, and productivity by investing in developing the workforce and its leaders. By boldly committing to workforce and leadership development, HR teams can effectively balance team development and dynamics to drive organizational achievements, particularly in a rapidly changing business environment.

• Strategies for Cultivating a Positive Work Culture: Learn how leadership can actively foster an environment that promotes engagement, collaboration, and well-being among employees

• Enhancing Team Adaptability: Gain insights on equipping teams with the skills and mindset needed to adapt to new challenges and opportunities swiftly and efficiently

• Navigating Change Management: Understand the critical role leaders play in guiding their teams through transitions and the tactics that can help mitigate the impact of change on performance and morale

10:35-11:05 AM

How Kyndryl Orchestrated Change of Unprecedented Size and Scope

PanelistS:

What You Will Learn

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11:05 AM-12:15 PM

The Impact of Becoming a Skills-Based Organization on Team Dynamics and Performance

PanelistS:

What You Will Learn

The shift towards a skills-based organizational structure represents a critical evolution in workforce management that CHROs must consider to stay competitive in today's dynamic business landscape. This transition from traditional job titles to focusing on specific skills addresses several pressing challenges, including adapting to rapid technological changes and meeting increasingly complex business demands. Failure to evolve into a skills-based approach can leave organizations struggling with talent mismatches, reduced agility, and missed opportunities for innovation. By prioritizing skills over titles, companies can tap into wider talent pools, enhance employee productivity, and promote fair access to opportunities, leading to improved retention rates and alignment with strategic goals. This approach not only supports operational efficiency but also drives long-term growth by ensuring that the workforce is equipped to meet future challenges.

• Transitioning Strategies: Learn effective strategies for moving from a job-based to a skills-centric organizational structure, ensuring a smooth transition that minimizes disruption while maximizing benefits

• Aligning Skills with Business Goals: Discover methods to integrate a skills-first approach with overall business strategies, ensuring that the shift supports sustainable growth and enhances organizational adaptability

• Revamping Talent Management: Gain insights on how to overhaul talent management and recruitment processes to focus on skills rather than traditional qualifications, which can lead to a more diverse and competent workforce

12:15 - 12:45 PM

Rethinking the Role of the Chief Human Resources Officer in Board-Building

SPEAKER:

What you will learn

A practical playbookbook for Chief Human Resources Officers who want to expand their knowledge and influence in board-building – tackling some of the thorniest “people issues’ plaguing many boards today and creating a board that’s truly outstanding to set the right “tone at the top” of your organization.

• The Board/Management Relationship

• The Most Powerful Tool in Board-Building: Board Evaluations with Impact

• Building a Board-Worthy Executive Team

• Optimizing Board Composition: Board 2.0, Board Composition Benchmarking and Director Orientation

• Director Performance Management

• CEO Succession: Planning for the Board’s Most Important Decision

• Helping a New CEO Build a Great Board Relationship

1:45-3:05 PM

How to Navigate the Shift from Productivity Metrics to Human Performance in the Modern Workplace

PanelistS:

What You Will Learn

Traditional productivity metrics, focused solely on outputs, often fail to capture the comprehensive value of employees, potentially leading to productivity paranoia and negatively impacting morale and efficiency. In a boundaryless work environment, emphasizing human capabilities like creativity and empathy is essential for organizational success. CHROs must navigate the shift away from these old paradigms to avoid issues like employee burnout and disengagement. By redefining productivity to align with both business and human outcomes and implementing new metrics that prioritize employee well-being and innovation, organizations can enhance overall performance and employee motivation. The panel will explore how CHROs can champion these changes, promoting a culture that genuinely measures and values human performance.

• Redefining Productivity: Learn how organizations can shift from traditional output-focused metrics to more meaningful measures of human performance, which consider factors like employee well-being, creativity, and their ability to innovate​

• Innovative Measurement Strategies: Discover how using new sources of data and technology can help create transparency and trust, allowing for a more accurate assessment of what drives human performance​

• Leadership's Role in Cultivating Human Performance: Understand the critical role of leaders in this transition, from setting the vision to operationalizing new performance metrics that prioritize human capabilities such as empathy and creativity​

3:20-4:40 PM

Transforming Teams: How AI is Changing Every Part of HR—and Every Role in the Company

PanelistS:

What You Will Learn

AI is already transforming HR, but expect this pace of change to exponentially increase where every role becomes more data-driven and efficient. AI tools are facilitating instant access to HR resources, streamlining strategic talent management, and employee experiences through conversational interfaces and automated processes. The advent of autonomous learning platforms indicates a shift towards personalized, AI-generated content in development programs. Moreover, AI in people analytics promises deeper workforce insights by integrating varied data sources. However, the implementation of AI in HR necessitates careful attention to data quality, privacy, and ethical considerations. As Chief HR Officers and their teams adapt to these changes, they will play a pivotal role in leveraging AI to foster innovation and operational efficiency within their organizations.

• AI in Recruitment: Discover how AI transforms recruiting, enabling precise talent matching and streamlining the hiring of specialized roles through advanced data analysis

• AI in Talent Management: Enhance strategic talent management by enabling the creation of dynamic growth plans, unbiased performance feedback, and equitable pay structures, ultimately driving more informed and fair HR practices

• AI in EX: Understand how AI transforms employee experience by enabling conversational interfaces and automating processes, significantly improving efficiency and personalization in HR interactions and recruitment

• Building the best Human + Machine Interactions: Reflections on how differently things are done because of the integrative power of AI and what the future holds for the AI-driven HR function of tomorrow

4:40-6 PM

Closing Remarks & Evening Drinks & Networking

SPEAKER:

The perfect opportunity to follow up on the great discussions during the day in a completely informal environment with your peers.

Apply to Attend

Please fill out your details in the form below.

We reserve the right to reject any registrations if your role is to provide HR services, products, or consultancy offerings.
The HR Leaders Innovation Roundtable is strictly reserved for Executive level HR Practitioners (both generalists & specialists).

Why Should You Attend the Innovation Roundtable?

Members

Hosted at Global Headquarters of Kyndryl, NYC

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