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Resources Mentioned

📕 Check out Marcia’s book: Outsmart Your Brain: How to Master Your Mind When Emotions Take the Wheel

📕 Thinking, Fast and Slow - Daniel Kahneman

🌎 Visit Marcia’s website to learn more about her services and claim a free e-Book

✉ You can email Marcia at marcia@outsmartyourbrain.com

💻 Visit Marcia’s LinkedIn Profile

📺 Watch the YouTube video

Thank you to our friends at Benify for supporting the show

When it comes to the workplace, there´s nothing more important than happy and engaged employees.

Benify’s journey started in 2004 with three friends in Sweden and, today has thousands of customers and millions of users all around the world. Our award-winning solution has reinvented how modern employers engage with their employees.

Through their powerful cloud platform – accessible via computer or as an app via smartphone or tablet – employees can discover tools and services relevant to their employment and order incredible benefits hand-selected by their employer.

Click the button below to download a free copy of benify’s Employee Happiness Index : Get benchmark insights from the world’s most engaged workplaces

IN THIS EPISODE:

We are joined by Marcia Reynolds, Global Expert in Holding Mind Changing Conversations to discuss how you can use coaching skills to turn difficult conversations into positive results.

YOU WILL LEARN ABOUT:

• Why telling people what to do is a big waste of time

• The importance of considering the individuals goals during these difficult conversations

• What you can do to avoid bringing emotion (especially judgement) into the conversation

• Why you should be curious about your employees thinking

• Using coaching skills or reflective inquiry to change minds