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How Microsoft is Reinventing Employee Experience for a Hybrid World

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In this episode of the HR Leaders podcast I'm joined by Seth Patton to discuss how Microsoft is reinventing employee experience for a hybrid world, as well as how you can use technology to improve the employee experience, why a skills first mindset is the new currency for talent retention and the number one thing that makes employees want to return to the office.

Seth Patton is the GM, Microsoft 365 & Microsoft Viva Product Marketing at Microsoft. He leads the product marketing for Microsoft 365 employee experience and collaboration solutions, including Microsoft Viva, SharePoint, Yammer, OneDrive, Planner, Stream, Cortana, and more. Seth and his team are responsible for product management and programs that enable organisations to transform their employee experience for the digital era around the world.

Episode highlights

00:00 Intro

02:37 Seth Patton’s journey to GM at Microsoft 365 & Microsoft Viva

05:17 How Microsoft VIVA is revolutionising the workplace

07:20 Why a skill-first mindset is the currency for employee retention

13:15 How you can use technology to improve employee experience

15:12 How you can fight productivity paranoia

19:06 The power of leading with data

21:02 The highlights from the Microsoft Work Trend Index

25:02 Why people want to go back to the office

28:40 The data initiative Seth is most excited for

33:22 Outro

Recommended Resources


Savvy HR leaders know that employees today want more than just a paycheck—they want flexibility and to enjoy a sense of belonging. Fortunately, the benefit of improving employee satisfaction goes both ways.

Download this report to learn how more than 250 HR leaders at large companies are using integrated employee experience platforms to:

  • Boost employee satisfaction and wellbeing

  • Improve recruitment, retention, and upskilling

  • Increase productivity in the world of hybrid work

  • Make measurable improvements to their bottom lines


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