How HR Leaders Can Shape the Future Workforce in the Age of Digital Workers

About the Panel Discussion

The future workforce is no longer theoretical. Digital workers and agentic AI are already entering the enterprise, which means the question is no longer whether this shift is happening, but who inside the organisation will define how it is built, governed and scaled. For HR leaders, this is a critical turning point. If HR does not help shape the agentic workforce, Finance may treat it primarily as a cost and headcount efficiency lever, while IT may absorb it into existing systems and architecture without fully addressing workforce design, skills, capacity and human impact.

The organisations that get ahead will be the ones that treat agentic AI as a workforce transformation issue, not just a technology deployment. That means moving beyond legacy HR systems built to record work rather than understand it, and building a more intelligent workforce model that gives leaders visibility into skills, potential and capacity in real time. When HR, IT and Finance are aligned, digital workers can expand execution capacity, accelerate transformation and create the space for human talent to focus on judgment, strategy, innovation and leadership.

Join us for a LIVE interactive panel discussion where you will learn how leading enterprises are deciding who should own the agentic layer, how to avoid misalignment between HR, IT and Finance, how CPO-CIO partnerships are reshaping workforce strategy, and how to build an intelligent operating model where digital workers and human talent work together to drive speed, scale and competitive advantage.

Discussion Topics

• Ownership and accountability: Learn how to define who should lead the agentic workforce agenda and where HR, IT and Finance each add value.

• Cross-functional governance: Learn how to reduce friction between HR, IT and Finance by creating clearer operating models, decision rights and partnership structures.

• Workforce intelligence: See how leading organisations are moving beyond legacy HR systems to build real-time visibility into skills, potential and capacity.

• Human plus digital scale: Discover how digital workers can increase execution capacity while freeing people to focus on strategy, judgment and leadership.