The Key to Driving Progress in DE&I
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In this episode of the HR Leaders podcast, I'm joined by Eric Thomas to discuss the key to driving progress in DE&I, as well as how you can hold your leaders accountable to their DE&I targets.
Eric Thomas is the Chief Diversity, Equity & Inclusion Officer at Genesys. He currently leads the Diversity, Equity and Inclusion practice at Genesys. Eric has held a variety of leadership roles at companies including Genesys Professional Services, Alcatel-Lucent and Ericsson, where he has driven employee resource groups focused on the unique challenges African Americans face in corporate settings. He has co-founded and served on the board of three non-profit organisations that mentor young African American males in underserved cities, and also supported the creation of the Collin County NAACP branch.
Episode highlights
00:00 Intro
03:50 Eric Thomas’ journey to Global Diversity, Equity & Inclusion Officer at Genesys
09:23 How to avoid common DE&I mistakes
11:20 Genesys' annual sustainability report
14:14 How to drive progress in DE&I
18:16 How Genesys measures the progress of their DEI programmes
24:27 When companies should comment on global event
27:47 How the role of the HR leader has changed
32:14 Eric's advice for new DE&I leaders
34:56 Outro
Savvy HR leaders know that employees today want more than just a paycheck—they want flexibility and to enjoy a sense of belonging. Fortunately, the benefit of improving employee satisfaction goes both ways.
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