The Key to Driving Progress in DE&I

 

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In this episode of the HR Leaders podcast, I'm joined by Eric Thomas to discuss the key to driving progress in DE&I, as well as how you can hold your leaders accountable to their DE&I targets.

Eric Thomas is the Chief Diversity, Equity & Inclusion Officer at Genesys. He currently leads the Diversity, Equity and Inclusion practice at Genesys. Eric has held a variety of leadership roles at companies including Genesys Professional Services, Alcatel-Lucent and Ericsson, where he has driven employee resource groups focused on the unique challenges African Americans face in corporate settings. He has co-founded and served on the board of three non-profit organisations that mentor young African American males in underserved cities, and also supported the creation of the Collin County NAACP branch.

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Episode highlights
00:00 Intro

03:50 Eric Thomas’ journey to Global Diversity, Equity & Inclusion Officer at Genesys

09:23 How to avoid common DE&I mistakes

11:20 Genesys' annual sustainability report

14:14 How to drive progress in DE&I

18:16 How Genesys measures the progress of their DEI programmes

24:27 When companies should comment on global event

27:47 How the role of the HR leader has changed

32:14 Eric's advice for new DE&I leaders

34:56 Outro


Savvy HR leaders know that employees today want more than just a paycheck—they want flexibility and to enjoy a sense of belonging. Fortunately, the benefit of improving employee satisfaction goes both ways.

Download this report to learn how more than 250 HR leaders at large companies are using integrated employee experience platforms to:

  • Boost employee satisfaction and wellbeing

  • Improve recruitment, retention, and upskilling

  • Increase productivity in the world of hybrid work

  • Make measurable improvements to their bottom lines

 

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