Making Every Moment Matter: Employee Experience for the Modern Workforce

 

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In this episode of the HR Leaders podcast, I'm joined by my guest Marc Gingras, SVP, Employee Experience Strategy at WorkForce Software.

Episode Highlights

  • Marc's background and mission

  • How he defines employee experience

  • Why we should focus on employee experience

  • Employers and employees disconnected perception of EX

  • Where employers are falling short (target your managers)

  • Avoid the one size fits all approach when communicating

  • Who "Owns"​ the Employee Experience?

  • Improve your people's EX with moments that matte

  • Technology can help managers build relationships with the frontline

  • How tools grant flexibility and drive engagement

  • How the ability to communicate frequently helps build culture

  • The signs and symptoms of a bad employee experience

  • The key takeaway Marc took from their research

Recommended Resources

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Chris RaineyComment