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In this episode of the HR Leaders podcast, I'm joined by my guest Marc Gingras, SVP, Employee Experience Strategy at WorkForce Software.

Episode Highlights

• Marc's background and mission

• How he defines employee experience

• Why we should focus on employee experience

• Employers and employees disconnected perception of EX

• Where employers are falling short (target your managers)

• Avoid the one size fits all approach when communicating

• Who "Owns"​ the Employee Experience?

• Improve your people's EX with moments that matte

• Technology can help managers build relationships with the frontline

• How tools grant flexibility and drive engagement

• How the ability to communicate frequently helps build culture

• The signs and symptoms of a bad employee experience

• The key takeaway Marc took from their research

Recommended Resources

• Follow Marc on LinkedIn

• Learn more about WorkForce Software

• 📃 Download Your Guide to Improving Employee Experience

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