HR Leaders is a digital media platform Shaping the Future of Work, for business and for the lasting benefit of society.

View Original

How Credit Suisse is Shaping Employee Experience in a Hybrid World

Chris Rainey

🎧 Subscribe on your favourite platform iTunes | Stitcher | Spotify | Google | TuneIn and RSS.
✉️ Sign up to receive our weekly newsletter packed with HR Insights sent directly to your inbox.

See this content in the original post

In this episode of the HR Leaders podcast, I'm joined by Martijn Seijsener, the Global Head of Employee Experience at Credit Suisse, to discuss how Credit Suisse is shaping their employee’s experience in a hybrid world.

Martijn is an all-round organizational development leader with extensive leadership experience in organization design, employee experience, large scale transformation and working in an agile way.

Episode Highlights

  • 00:00 - A look at Martijn’s role and the importance of data

  • 02:29 - Why co-creation Is the key to a winning employee experience

  • 06:08 - Experiences are situational: Start small to make your business more employee centric

  • 11:04 - How Martijn’s role relates to traditional HR structures

  • 12:20 - Shifting organisational cultures towards data insights and people analytics

  • 15:23 - Understanding the wants and needs of our employees beyond surveys

  • 21:17 - Stand out opportunities to improve employee engagement

  • 24:30 - How employees want to be recognised in organisational structures

  • 26:25 - How Martijn thinks employee experience (EX) relates to customer experience (CX)

  • 29:26 - The role of technology in shaping employee experience in a hybrid workplace

  • 34:00 - Martijn’s advice for his peers trying to change employee experience today

Recommended Resources

Thanks to Avature for partnering with us to bring you this content

With market and talent demands changing more rapidly than ever across the majority of industries, many are looking to a skills-based approach to allow them to adapt and thrive.

Download this e-book to learn more about

âś… The benefits of a skills-based approach

âś… The steps towards a skills-based approach

âś… How to create an action plan to fill any skills gap

âś… How to integrate skills into a holistic strategy

Want HR Leaders content delivered straight to your inbox?

Subscribe to our newsletter for the latest content on the future of work

See this form in the original post