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In this episode of the HR Leaders podcast, I'm joined by my guest Serena Huang, Global Head of People Analytics at Kraft Heinz.

Prior to Kraft Heinz, she was the Global Talent Analytics Leader at Koch Industries. Previously, Serena led People Analytics/Strategic Workforce Planning & HR Operations at General Electric and advised Fortune 100 clients on mergers & acquisitions efforts at Deloitte.

Episode highlights

How have you seen HR change over the years?

Recognising payroll heroes

How are you supporting your remote teams

Maintaining high levels of empathy

Building a sense of inclusiveness during virtual calls

Tip for keeping engagement during larger meetings

How technology has helped manage hybrid teams

How are you upskilling your HR Teams?

Advice for leaders running similar sessions

How are these sessions captured, stored, and distributed?

Keeping tabs on employee burnout

Accessing global safety parameters when returning to work

HR Leaders Quick Fire Round

Recommended Resources

• Follow Serena on LinkedIn

• Learn more about Kraft Heinz

• Twitter: @SerenaHuangPhD

• 📕 Mindset: The New Psychology of Success

• 📕 Think Again: The Power of Knowing What You Don't Know

• 📰 Global Human Capital Trends Report

DELOITTE REPORT: ESTIMATING THE ROI OF AN HCM SOLUTION

The ability to manage constant disruption and change is key to success in today’s business climate. For that reason, the role of HR has become increasingly critical, and HR professionals are moving beyond process and operation to lead their organizations in shaping their future. An HCM solution is a key ingredient for helping HR efficiently and effectively make that transition to strategic partner and influence in the business.

Download the report to see the potential savings a human capital management solution offers in ten core human resource responsibility areas.

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