Most HR functions still run learning, performance, and coaching as separate tracks. Different owners, different data, different rhythms, so development happens around the work, not through it. In an AI-powered enterprise, that fragmentation becomes a growth bottleneck: you can’t scale capability, accelerate readiness, or prove impact if the ecosystem isn’t designed as one connected system. This session explores how CHROs are architecting a cohesive people ecosystem where performance signals trigger learning, learning translates into behavior change, and coaching, human and AI, reinforces it in the flow of work, creating continuous impact rather than one-off programs.

How to connect learning, performance, and coaching into one system that drives measurable capability, readiness, and business impact, using AI coaching for scale and speed, and human coaching for depth and judgment.

Discussion points

From Silos to One System: Connect performance, skills, and development so growth happens continuously in the flow of work.
AI Coach + Human Coach: Use AI for scale and in-the-moment support, and humans for nuance, accountability, and behavior change.
Architecture That Proves ROI: Align data and governance to measure capability lift, manager effectiveness, and performance outcomes.

Panelists

Jennifer Wells, SVP & Chief People Officer, North America at PepsiCo
Raúl Valentín, EVP & Chief Human Resources Officer at ABM Industries
Jordana Kammerud, Former Chief People Officer at Corning Incorporated
[Moderated by] Alex McMurray, Chief Commercial Officer & Co-Founder at Valence

This session is part of the HR Innovation Roundtable taking place at IBM in NYC on February 24-25, 2026. View all Sessions:

Watch Here: AI, Agents & the Impact on Your Talent Strategy
Watch Here: Build an AI Agent: The New Skill Every CHRO Needs
Watch Here: Re-Architecting Work at Scale: How CHROs & Chief AI Officers are Shaping the Future of Work
Watch Here: What if everyone had a coach helping them do their best work?
Watch Here: The CHRO AI Playbook: Strategy, Structure, and Smarter Work
Watch Here: Designing the AI-Ready Leader: How to Develop Talent for Human–Agent Teams