Strategic Workforce Planning in the Age of AI: From Headcount to Capability
About the Panel Discussion
Strategic workforce planning is shifting from a periodic headcount exercise to a dynamic capability conversation shaped by AI, skills disruption, and changing business priorities. CHROs now need a planning model that links future work, critical capabilities, productivity assumptions, and external labour signals so the business can act earlier and with greater precision.
This session will explore how workforce planning is being redesigned for a world where jobs evolve faster than annual planning cycles.
Discussion points
How to Shift the Planning Lens: Move beyond headcount forecasting and build plans around work, skills, and business-critical capabilities.
How to Improve Foresight: Use external talent, AI, and market signals to anticipate shortages, surpluses, and role change earlier.
How to Make SWP More Actionable: Connect workforce planning to hiring, mobility, learning, and investment decisions instead of leaving it as a planning document.
Speakers
Wendy Hirsch, Vice President HR Technology, Analytics and Services at Eaton
Erzsébet Malzenicky, Global Head of Workforce Strategy and Transformation at Experian
Bradford Williams, Vice President, Strategic Workforce Planning at Northwestern Mutual
Mark Jackson, Head of Future Workforce at Nationwide Building Society
Naima Robenhagen Burgdorf, Global Head of Strategic Workforce Planning at Ramboll
[Moderator] Alan Susi, VP, Global Head of Workforce Planning & Future of Work at S&P Global
[Event Chair] Chris Rainey, CEO & Co-Founder at HR Leaders
This panel is part of the 2026 Global Workforce Transformation Summit built to help HR Leaders lead with clarity, confidence, and control so you can turn AI opportunity and complexity into a competitive advantage.
Panel #1 Watch Here: The CHRO AI Playbook: Strategy, Structure, and Smarter Work
Panel #2 Watch Here: Before AI Can Scale: Fixing the Workforce Data Model Everyone Depends On
Panel #3 Watch Here: The CHRO-CIO Alliance: What the New Partnership Looks Like
Panel #4 Watch Here: From Platform Owner to Transformation Architect: The New Mandate for HR Tech Lead
Panel #5 Watch Here: Redesigning Work for the Human-AI Era: Who Does What, and How Do You Manage Both
Panel #6 Watch Here: Responsible AI in HR: Trust, Governance, and Context
Panel #7 Watch Here: Strategic Workforce Planning in the Age of AI: From Headcount to Capability
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Strategic Workforce Planning in the Age of AI: From Headcount to Capability