Redesigning Work for the Human-AI Era: Who Does What, and How Do You Manage Both
About the Panel Discussion
The question is no longer whether AI will change how work gets done — it already has. The question CHROs cannot yet answer confidently is how to redesign jobs, workflows, and team structures systematically when intelligent agents are becoming active participants in daily work alongside people. Most organisations are still making these decisions ad hoc, function by function, manager by manager, with no shared framework, no governance, and no way to measure whether the redesign is actually working. One third of workers experienced 15 major changes in the past year alone, yet only 27% of organisations believe they manage change effectively. The organisations pulling ahead are not choosing between human and AI workers, they are designing workflows that leverage the unique strengths of each. The CHRO is the only executive with the mandate, the data, and the cross-functional reach to lead that redesign at scale.
This session explores how leading organisations are approaching work redesign as a strategic discipline, not a one-time restructuring exercise, but a continuous operating capability that connects job architecture, skills, AI deployment, and performance management into one coherent system.
Discussion points
How to Build a Framework for Human-AI Work Redesign: Move beyond ad hoc decisions and develop a systematic approach to determining which tasks, decisions, and workflows should be led by humans, supported by AI, or handed to agents — and how to govern that boundary as it shifts.
How to Redesign Roles Without Destabilising People: Restructure jobs and accountability in ways that give employees clarity, preserve motivation, and build capability rather than creating anxiety, confusion, or hidden resistance.
How to Connect Work Redesign to Skills, Performance, and Pay: Ensure that as roles evolve, the systems around them — skills frameworks, performance standards, career paths, and compensation — keep pace so the organisation does not create a growing gap between how work actually happens and how it is managed.
How to Make Work Redesign a Continuous Capability, Not a One-Time Project: Build the governance, ownership, and cadence that allow the organisation to keep adjusting how work is divided between humans and AI as technology, business needs, and workforce expectations continue to shift.
Speakers
Joost Govers, Vice President HR, Planning, Analytics & Insights at Shell
Arun Murali, Senior Director - People Insights and Workforce Planning, Schneider Electric
Jakob Ejlsted, Head of People Analytics at SAS - Scandinavian Airlines
Andrea Derler, Principal, Research and Value at Visier
[Moderator] Marquam Piros, Senior Director, People Analytics and Digital Strategy at Seagate Technology
[Event Chair] Chris Rainey, CEO & Co-Founder at HR Leaders
This panel is part of the 2026 Global Workforce Transformation Summit built to help HR Leaders lead with clarity, confidence, and control so you can turn AI opportunity and complexity into a competitive advantage.
Panel #1 Watch Here: The CHRO AI Playbook: Strategy, Structure, and Smarter Work
Panel #2 Watch Here: Before AI Can Scale: Fixing the Workforce Data Model Everyone Depends On
Panel #3 Watch Here: The CHRO-CIO Alliance: What the New Partnership Looks Like
Panel #4 Watch Here: From Platform Owner to Transformation Architect: The New Mandate for HR Tech Lead
Panel #5 Watch Here: Redesigning Work for the Human-AI Era: Who Does What, and How Do You Manage Both
Panel #6 Watch Here: Responsible AI in HR: Trust, Governance, and Context
Panel #7 Watch Here: Strategic Workforce Planning in the Age of AI: From Headcount to Capability
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Strategic Workforce Planning in the Age of AI: From Headcount to Capability