From Transactional to Transformational: The Future of Employee Experience in the AI Era
Employee experience is no longer about perks, surveys, or surface-level engagement programs. It’s about creating workplaces where people feel connected, supported, and able to thrive. In 2025, AI gives HR leaders the tools to finally deliver on that promise—by making experiences predictive, personalized, and proactive.
From streamlining HR operations to designing adaptive career paths, embedding well-being into workflows, and aligning culture with business outcomes, AI is helping organizations reimagine EX as a driver of performance and purpose. In this session, we’ll explore how leading companies are moving beyond one-off programs to orchestrating holistic experiences where people and technology work in harmony.
Discussion points
How to personalize the entire employee journey using AI to adapt onboarding, learning, career development, and recognition in real time.
How to embed well-being, culture, and productivity into the flow of work through AI-driven nudges, assistants, and connected platforms.
How to connect EX with business outcomes by linking employee experience data with operational and financial metrics to prove impact.
Panelists
Monica Murer, VP People Experience & Services, PVH
Jennifer Kordell, Global Chief Human Resources Officer at Charles River Associates
Victoria Klug, Vice President HR, Supply Chain at Beiersdorf
Navin Jain, Product Evangelist at Workhuman
[Moderated by] Mike D'Ambrose, Board Director, SHRM, Former Fortune 50 CHRO, Boeing, Citi, ADM
[Event Chair]: Chris Rainey, CEO & Co-Founder at HR Leaders
This panel is part of the 2nd Annual Global AI HR Summit 2025. It brought together 100+ world-class speakers across 16 different panels who shared actionable insights, practical takeaways and how they are using AI in HR. View all Sessions:
Panel #1 Watch here: Workforce Innovation in the Age of AI: The CHRO’s New Role
Panel #2 Watch here: Work Re-Architected: Redesigning Jobs, Roles, and Skills in the Age of AI
Panel #3 Watch here: How to Turn Skills into Strategy: Orchestrating Talent, Tech & Marketplaces for Enterprise Impact
Panel #4 Watch here: Reimagining the HR Tech Stack to Power People, Performance, and AI at Scale
Panel #5 Watch here: The Workforce Intelligence Advantage: How to Predict, Plan, and Perform Using People Analytics
Panel #6 Watch here: How Future of Work Executives are Connecting the Dots: Data, Technology and People
Panel #7 Watch here: Re‑Imagining, Re‑Building, Re‑Doing: How to Design Work for Human and AI
Panel #8 Watch here: The Perfect Pair: How Chief HR Officers and Chief AI Officers are Shaping the Future of Work
Panel #9 Watch here: From Transactional to Transformational: The Future of Employee Experience in the AI Era
Panel #10 Watch here: Reimagining Workforce Design: Aligning Human Strengths with AI at Scale
Panel #11 Watch here: Human + Machine: Inside the C-Suite Alliance Re-Architecting Work for the AI Age
Panel #12 Watch here: Intuition vs Intelligence: Preserving Culture and the Human Touch in an Algorithmic & Agentic AI World
Panel #13 Watch here: Driving AI Adoption Cross-Functionally Across the Workforce: The AI-Coached Enterprise
Panel #14 Watch here: Humans + AI Agents: The Strategic Transformation of Talent Acquisition
Panel #15 Watch here: Re-Architecting Work at Scale: Redesigning Jobs, Skills, and Organizations for the AI Age
Panel #16 Watch here: The Chief People Officer's Role in Enterprise AI Transformation
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The Chief People Officer's Role in Enterprise AI Transformation