How Rethinking Performance Management can drive Business Success

 

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In this episode of the HR Leaders podcast, I'm joined by John Novak, Managing Director, Head of HR Americas at Swiss Re to discuss how rethinking performance management can drive business success.

John is an experienced HR Executive with a history of success delivering in dynamic and fast-paced global environments. John is entrusted with maintaining the happiness of Swiss Re’s employees, whether it be through benefits, professional development, or perks.

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Episode highlights
03:15 Workforce and the move back to normalcy
04:35 John's role at Swiss Re
06:31 How the past 2 years shaped John's talent acquisition strategy
10:00 Preserving company culture In a hybrid environment
12:43 Investing in a new platform for transition onboarding
14:26 On exit surveys
16:03 Why an outcome-based work culture is now vital
19:29 Biggest challenges with shifting mindsets and processes
30:55 Understanding your clients
34:38 How employees make improvements to the company
37:32 Why you should learn the business before bringing about major change


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